SMS Notifications Program

1. Program Overview

Mr. White operates an optional SMS notification program called Mr. White SMS Notifications. When you opt in, Mr. White may send you service-related text messages — such as care reminders, appointment alerts, pack invitations, memory book notifications, and account alerts — to the verified mobile number associated with your account.

This program is strictly service-related. We do not send marketing or promotional SMS messages, and we do not share your mobile opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes.

2. How to Opt In

Enrollment requires two explicit steps inside your Mr. White account. SMS notifications are disabled by default — you must complete both steps to participate.

1. 1

   Verify your mobile number

   In Settings → Profile → Phone Verification, enter your mobile number and complete the one-time SMS verification code. Your number must be verified before SMS notifications can be enabled.

2. 2

   Enable the SMS Notifications toggle

   In Settings → Profile → SMS Notifications, turn on the master SMS toggle. You can further choose which notification types (reminders, invitations, announcements, memory book events) to receive via SMS.

3. Message Types

Messages sent under this program include:

• Care Reminders: Scheduled reminders about your dog's care routines, medications, or vet appointments. These messages contain plain text only.
• Pack Invitations: Sent when another member invites you to join a dog-care pack on Mr. White. These messages include a direct link to mrwhiteaidogbuddy.com to accept the invitation.
• Profile Invitations: Sent when someone grants you access to a dog's profile. These messages include a direct link to mrwhiteaidogbuddy.com to accept.
• Account Alerts: Security or account-level notifications. These messages contain plain text only.

Where messages include a link, it always points directly to mrwhiteaidogbuddy.com. No URL shorteners are used.

We do not send promotional offers, advertising, or third-party marketing via SMS.

4. Program Terms

• Message Frequency: Message frequency varies based on your individual notification preferences and account activity. You control which notification types are enabled.
• Rates: Message and data rates may apply depending on your mobile carrier plan. Mr. White does not charge for SMS messages; carrier rates are separate.
• Opt-Out (STOP): Reply STOP to any Mr. White message to cancel. You will receive a single confirmation message and no further SMS notifications will be sent. You can also disable SMS at any time from Settings → SMS Notifications in the app.
• Help (HELP): Reply HELP for assistance, or contact Mr. White directly at human@mrwhiteaidogbuddy.com.
• No Third-Party Sharing: Your mobile number and SMS consent data are never shared with third parties or affiliates for marketing or promotional purposes.
• Supported Carriers: Mr. White SMS notifications are delivered via major US carriers. Carrier availability may vary.

5. Data & Privacy

When you opt in to SMS notifications, Mr. White collects and stores:

• Your verified mobile phone number
• The date and time of your opt-in
• Your opt-out date, if applicable
• Your individual notification type preferences

This data is used solely to deliver service notifications and manage your preferences. It is not used for advertising or sold to third parties. For full details, see our Privacy Policy, Section 5 — SMS Communications.

6. Contact

Questions about the Mr. White SMS program? Contact us at human@mrwhiteaidogbuddy.com or visit our contact page.

For full program terms see our Terms of Service (Section 5) and Privacy Policy (Section 5).